MAINTENANCE

To maintain optimal performance, extend system lifespan, and preserve your warranty, follow these primary maintenance practices:

  • Empty and clean the ash container. 
  • Steam clean: Use a solution of 1 liter of hot water mixed with 4 tablespoons of bicarbonate soda. This helps remove residue and maintain hygiene. 

After 500 uses (approximately one box of liners): 

  • Cleaning the toilet’s exhaust connection – Prevents buildup and ensures proper airflow. 
  • Backwashing the catalyst – restores effectiveness and maintains odour control. 

Once a year (or more frequently if the toilet is used in a year-round residence): 

  • Cleaning the pipe and ventilation pipe – removes accumulated debris and maintains optimal ventilation. 

MAINTENANCE

  1. Check the display:
    Ensure the LCD screen shows ‘Ready to Use’. Do not attempt to remove the ash pan during incineration or the cool-down phase.
  2. Open the front hatch:
    Open the access panel located at the front of the toilet by pressing the button.
  3. Remove the ash pan:
    Carefully slide out the ash pan using the handle.
  4. Lift out the ash pan insert and dispose the ash:
    The ash is sterile and can be safely disposed of in household waste or scattered in the garden as fertilizer or place in the compost bin 
  5. Clean the ash pan:
    – Use hot water and the supplied brush to scrub the pan.
    – For stubborn urine crystals, soak the pan in hot water for 10-30mins to dissolve buildup.
    – Wipe the outside of the pan try before reinserting.
  6. Prepare a bicarbonate solution:
    Mix 4 tablespoons of bicarbonate soda into 1 litre of hot water. This solution will be used for steam cleaning.
  7. Reinsert the ash pan & start steam cleaning:
    – Pour the bicarbonate solution into the clean ash pan.
    – Slide the pan back into place securely and close the hatch.
    – Lift and close the toilet lid, then press the start button.
    – The toilet will initiate a steam cleaning cycle.
    – Avoid using the toilet during this process to ensure thorough cleaning.